Here is a great quote from British economist Paul Ormerod’s book Why Most Things Fail, “The tendency to overemphasize successes and to rationalize them ex post is chronically endemic amongst business historians and management consultants. The latter group are particularly prone to the temptation of claiming to have found the unique formula of business success. [...]
Here is a presentation that Andrew Chen delivered at OATV that I’ve found very relevant. The presentation talks to the need for websites to grow a core audience that returns and returns again. Organizations that are chasing or counting on spikes in traffic for success are ultimately chasing ‘Fools Gold.’ In short, you can’t build [...]
I’ve been reading Dan Roam’s book The Back of the Napkin and it’s been a great read. While I picked it up based on the recommendation of a former colleague it not only does a great job providing a framework for identifying problem components but provides a framework for ‘visual thinking’.
It’s a good and relatively [...]
I was lucky to sit through this presentation from Doug McClure and his great panel.
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Jeffrey Zeldman, one of the ‘web brat pack’, has written an interesting article for A List Apart that talks to the challenges of web design. While I can’t speak to the metaphorical aspects of his essay, he hits on a few topics that resonate with me.Over the years, I’ve seen too many web site [...]
Great post by Jeffrey Zeldman on the “void on the org chart”.
I’m currently reading Sketching User Experience by Bill Buxton and he does a great job illustrating the critical difference between problem setting and problem solving in the product design process. He points out, “problem setting can be characterized by the question, ‘What is the right thing to build?’ and problem solving answers the question [...]
Jeremiah Owyang has a good podcast discussion with Steve Gehlen Steve Gehlen on the state of the Web Strategy Industry about the growth of the web strategist role. While I don’t think anyone who is a “decision maker and stakeholder of a website” is a web strategist, it is interesting to consider the lineage of [...]
I am currently reading Scott Berkun’s ‘The Myths of Innovation‘ and while I have only begun, the preface actually made me laugh out loud. More to follow.
Recent posts here and here have brought up the question of whether bloggers should accept products/services as gifts. In response to Robert Scoble’s endorsement of the practice, Joel Spoelsky (who has also accepted products from manufacturers) disagreed since he sees an inherent conflict of interest. I believe they are both correct.
Joel Spoelsky, a well-respected thought [...]
