The rise of the Web Strategist

Jeremiah Owyang has a good podcast discussion with Steve Gehlen Steve Gehlen on the state of the Web Strategy Industry about the growth of the web strategist role. While I don't think anyone who is a "decision maker and stakeholder of a website" is a web strategist, it is interesting to consider the lineage of the role. As noted in the podcast, the role has grown from both IT and marketing disciplines depending on the organizational, most professionals got their Today, the web strategist is generally a hybrid who may have started their career from a number of different disciplines including:Business Analyst, Project Manager, Product Manager, Developer, Visual Design, Advertising among many others.In my career I've formally and informally been a project manager, technology product manager, front-end developer, business strategist as well as a user experience architect. While it may seem somewhat schizophrenic it's been educational, fun and it's made me a generalized specialist on the web side. While I openly admit that I lean toward software product management and user experience design, I've gained an understanding and appreciation of multiple disciplines and their interaction. One of the biggest challenges today is finding web strategists.Given the required breadth of knowledge for a web strategist, it is often easier to grow them than find them. If you can find an individual who has a background in one of the core areas and is passionate about technologies and has a desire to learn, you may be better off. While most folks won't excel in all areas, providing the right people with different areas for growth keeps them interested and helps grow the organization. Having people with multi-discipline experience can help bridge the gap between disciplines.As Jeremiah and Steve discussed, the great divide between IT and Marketing is slowly being bridged as 'Web Groups' are beginning to emerge as core organizational departments. Organizations and the role of the web strategist will continue to evolve as web technologies continue to grow and take on increasingly important functions.

Hi Jeff,

Here is a web strategist job description that I thought was pretty good.

RESPONSIBILITIES:
Define Web strategy plans to cultivate customers across the customer lifecycle. Develop, prioritize and manage online programs. Lead and develop Web strategy planning that supports internal business sponsor business plans and meets external customer needs. Includes developing strong business case documents for prioritization and roadmap development. Assist in defining, documenting and communicating policies and process. Develop high-level business requirements to include user flow and technical architecture. Ability to translate high-level initiatives and ideas into understandable and actionable projects and requirements. Provide leadership to technical program managers, analysts, and management team. Serve as liaison with 3rd party vendors as needed to evolve site information architecture, usability and overall online experience.

REQUIREMENTS:

-6-8 years online and business strategy experience
-Strong Web project management experience
-Excellent understanding of global brand management
-Expertise in understanding principles of relationship marketing
-Superior written and oral communications a must
-Experience communicating and presenting to upper management
-Experience leading effective, cross-functional teams

I came across the term web strategist some time ago and would like to get your thoughts on the position in terms of definitions. There seems to be the need for a web strategist within the company I work for but I'm struggling with defining the position as I write the position requirements form. You both (Rob & Jeremiah) have a great perspective on this position, can either of you assist me?

Thanks, Jeff

I absolutely agree that UX, Biz and Technology knowledge is critical to making good long-term decisions. Of course historically, the challenge has been that people in the leadership roles don't have that experience. Thanks for the great comment Jeremiah.

Excellent analysis. Believe me, I've had a tough time defining the role of the "Web Strategist" however I think they are responsible for making LONG term decisions after understanding the following:

1) User needs
2) Business needs
3) Technology considerations